RETURNS
At The Other Skincare Company, we take great pride in the quality and integrity of our products. Each formula is crafted in small batches using clean, naturally derived ingredients to ensure maximum freshness, potency, and shelf life.
We completely understand how personal skincare can be. Every skin type is unique, and even the gentlest, most natural ingredients may not work for everyone. That’s why we offer a 30-day return policy to help you shop with confidence.
If your skin doesn’t love a product, simply email us at info@theotherskincare.com and we’ll guide you through the easy return process.
Please note:
Return shipping costs are the customer’s responsibility.
Shipping fees from your original order (if any) are non-refundable.
Because we work with raw, natural ingredients, slight variations in scent or color may occur from batch to batch — this is completely normal and part of what makes our products unique.
We’re grateful for your trust and understanding, and we’re always here to help you find what your skin truly loves.
